Along with personal data, councils are supposed to send 'codes' to the NFI. In the past, Audit Scotland asked those sending data to include with the personal data explanations of the codes used.
This is were the mistake has crept in.
The NFI does not, and has never, understood the codes attached to data, whether on the computers used by Hillingdon and the rest, or on the uploads provided by councils.
It therefore sends legally false accounts of this to councils, who believe it, and a vicious cycle of false allegations and misunderstanding is created which brings untold misery and suspicion down upon very large numbers of innocent entitled people who have done nothing wrong.
