If you live in Ealing and you get a 'review' letter, consider whether to write back as follows, but only if you are still entitled to a Section 11 discount:
1 I shall not reply to this letter until the council complies fully with its legal duties to provide me with full and accurate information about my duty under Regulation 16
2 I confirm that I am entitled to a discount of the appropriate amount, ie a rate of 25% under Section 11 of the Local Government Finance Act.
3 I confirm that I have never made any false or misleading declarations, have never failed to provide information required by law and that I am honest.
4 Should you carry out your threat to issue an adjusted demand notice, a threat which I regard as a threat to act in a way which is outside the powers given to the council under the law, then I inform you now that I shall appeal, to a Valuation Tribunal if necessary.
If you are a thief, they will get you in the end, and I have no sympathy with you. But experience shows that the majority of people dragged into these messes are decent honest people who are simply the victims of maladministration by people who have power but no sense or professionalism and no proper training.
You pay the wages of these people: demand efficient and reasonable standards of service from them.
