Croyden is carrying out a review of a discount which does not exist, paying Northgate to do it and putting utterly misleading information on its web site.
It contains a relatively new twist on an old load of nonsense.
Croyden says:
You cannot get this discount if you live with disregarded adults.
Rubbish: the discount is a discount of the appropriate amount and it applies on any day when only one countable adult has his or her sole or main residence at the dwelling
Where there appears to be a discrepancy a review for will be sent. Once again the old nonsense about discrepancies with a discount which does not exist.
From Croyden's web site it seems fairly cut and dried it is not applying regulation 15 or 20.
It is not surprising that it says Northgate understood local procedures, Northgate works with Experian and both routinely provide misleading and prejudicial PR material about how these exercises work. Nought out of ten for Croyden.
If you get a review form, you could simply write back and tell them you confirm you continue to be entitled to a discount of the appropriate amount and if they issue a backdated demand notice you will exercise your right of appeal to a valuation tribunal. And then send the letter to the Local Government Ombudsman.
Croyden also have a lot of nonsense about updating your account on the web site. There is no requirement for a council tax register.
Unless you are a thief, which is statistically unlikely in which case I have no sympathy.
http://www.croydon.gov.uk/advice/counciltax/reductions/spddiscount
http://www.croydon.gov.uk/advice/counciltax/reductions/counciltax-spd-review
